Quick filter not returning any results

[Deleted user]

I am trying to add a QUICK FILTER to show only cards with a status of "Done".   The filter is defined as:

statusCategory = DONE

When I click on the filter, no cards are returned.  I have verified that there are cards with a Status of DONE in my backlog.

Any suggestions?

[Jack Brickey · Accepted solution]

@[deleted] Keep in mind that Statuscategory and status are different. That said, done status should certainly be in the Done statuscategory.

If you do not have any quick filters on do you see DONE issues displayed? If so then try a QF of status = Done and observe the results.

[Deleted user]

@Jack Brickey I do not see cards with a Status = DONE when no filters are applied, but I do see them when I look at the filter used on the board.  I created a new quick filter of status = Done, and when selected, nothing appears.  I am looking in the BACKLOG board - does "Backlog" automatically excluded STATUS=DONE?

[Jack Brickey]

yes backlog should be 'un-done' work. you wouldn't IMO want done work cluttering the backlog.

[Deleted user]

Ah!  That explains it.  We set cards as DONE before they are deployed to production, so we were hoping to have STATUS = DONE but Fixversion = <Blank> still appear on the backlog.  Will have to re-think how we use status.  This is very helpful - thank you!

[Kurt Klinner]

@[deleted] 

Hi Brian

welcome to the forum.

Did you check if the filter is case sensitive (so statusCategory = "Done")

Cheers

Kurt