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Quick Filter not remembered after coming back to the page

I click Quick Filter, named "Recently Updated" and leave the page on Jira Software Cloud version. Then, the quick filter does not remain when I visit the same page again although "Recently Updated" looks still pushed. Do I need some settings to keep quick filter applied?
Jira Server keeps quick filter when revisiting pages.

I know similar issue is reported in the question "Remember quick filter and issue filters when leaving page" and it has been fixed, however I have the problem.

[When clicked]

quick_filter_applied.png

[After revisit]

quick_filter_not_applied_after_coming_back.png

1 answer

1 vote
Jack Community Leader Nov 03, 2020

@Masayoshi Tsuchinaga , welcome to the Community. I haven't really every paid much attention to this TBH. I don't use quick filters all that frequently. However, I just went out an did a quick test and what I experienced seems like a bug.

Here is what I did.

Test 1:

  1. navigated to a board
  2. clicked on one of my QFs
  3. navigated to a dashboard
  4. navigated back to the previous board by clicking the search bar and selecting the board under recent boards

Test 1 observations:

The filter was still highlighted as selected however the resulting issues were clearly showing that no QF was selected.

Test 2:

  1. using the same board I cleared and reselected a QF
  2. navigated to a Project page
  3. navigated back to the previous board by clicking the search bar and selecting the board under recent boards

Test 2 observations:

This time the QF seems to still be in effect.

So IMO there appears to be a bug here and will report this to Atlassian Support to see what they have to say. IMO, I would prefer that QFs not remain sticky. If they do then it needs to be a per-user situation for sure. Regardless of "to sticky or not to sticky" it needs to be consistent.

FWIW, I found a similar suggestion in JAC (JSWCLOUD-10258 ) but it is a bit different and my real concern here is that the behavior is inconsistent when navigating away and back to a board.

Sorry for my late reply and I appreciate you have answered quickly.

I did as the following and the result is the same as your Test 1.

  1. navigated to a board
  2. clicked on one of my QFs
  3. closed the tab of web browser (Chrome)
  4. reopened the previous board

I agree inconsistent behavior should be resolved and I guess users of Jira Server version who plan migrating to Cloud version want a behavior as Server version (namely your Test 2 case) as we.

Jack Community Leader Nov 10, 2020

Coincidently, I had a screenshare session w/ Atlassian support yesterday. He agreed that the behavior was inconsistent and was going to raise it to development to see if they agree and if so raise a bug. If I hear back w/ a ticket number I will add it here.

Like Masayoshi Tsuchinaga likes this

Great! Thank you for your kind and quick response.

Jack Community Leader Nov 16, 2020

@Masayoshi Tsuchinaga , I just heard back from Support and they have opened a bug for this that you can watch if you wish - https://jira.atlassian.com/browse/JRACLOUD-75575 

Thanks for the information. I will watch the bug ticket you mentioned.

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