I'm soon getting our clients to use our knowledge base and I'd have a few questions around this!
1) How do I add a "related articles" box in a blank page article.
2) How to change the permissions so that everyone can anonymously create an issue, and see the customer portal(because at the moment they need to log in), but not see other people's issues.
I tried this with the suggestions found online but it did not work
3) Why are there 2 different customer portals, the customer portal and the help center? what's the difference between them and which one should I provide to our clients?
4)If I do not need the help center, can it be removed?
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