in our project URL is users need to register on Atlassian web page to check the video we sent. It's a very big problem and complication at work.
Should it work this way?
I am sorry, but your description does not explain what you are doing.
Why are your people having to register? Is it because you are asking them to use a Jira Cloud system that requires accounts to access it? And your video is an attachment to an issue?
If so, then yes, it should work this way - your people need an account to use the system hosting the video.
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