Hello,

Every quarter the operations team has to do the same set of tasks, let's just say patching UNIX servers. 

I know I cannot clone the current task because it clones all information, including the Fix Version/s, Sprint, etc.

I didn't know if there was a consensus on how people have handled it. I see the add-on Recurring Tasks for JIRA (Cloud)  and Repeating Issues (Server) as two options to automate this process. I am not asking a Cost/Benefit analysis for the add-ons, I am wondering if others have found it easier to just manually enter these repeated quarterly tasks as opposed to finding an automated solution.

Personally, it seems like an automated solution makes sense if the items are exactly the same and repeated monthly, but this is the first time I've had to work with an Enterprise Infrastructure Team using JIRA.

Thank You

3 answers

1 accepted

1 vote
Peter DeWitt Community Champion Sep 27, 2017

Stephen, I do it manually with cloning the issues for the next month when I take care of the current set.  I however only have a few task that reoccur.  Like Nic above, the add-ons are overkill for the few I do.

1 vote

I met in the middle - I don't want to do it manually, but regular task add-ons are overkill when I only need a handful.

I wrote a script which creates tasks over REST, then stuck it in a cron job on one of the Linux servers I look after.

1 vote
Warren Levy Community Champion Sep 28, 2017

I'm with Nic on this. Each sprint we need 3 tasks, each having between 1 and 5 subtasks. I've set up an Excel spreadsheet having the details for each and I run a C# application which reads the spreadsheet and creates everything for me

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