QA testing with JIRA


Our team has been using JIRA recently for Defects Tracking. We would like to use JIRA or any other Attlasian Product to integrate QA Testing Managment into this.

I have read about plugins being able to help but I would like to know some recommendations about the best way to implement this.

Thanks for your help.


3 answers

There are several solutions for JIRA

Basically they split to three groups:

  • completed TM solution in JIRA
  • supportive that in combination with JIRA out-of-the box allows you to setup some TM solution
  • connectors to external applications

I will focus on the first group:

  • Zephyr - easy to start with, simply, good UX, have some components aside of JIRA so it need and has dedicated reports, available on Cloud
  • X-Ray - based on JIRA issues (so for reporting you can use JIRA built-in mechanism) has a Cucumber support, lightweight
  • SuiTest/TestFLO - also based on JIRA issues, highly configurable, will fit for many teams with different needs, basic requirements and automation support
  • SynapsRT - very old plugin, some performance problems and unfortunately it is no evolving
  • Kanoah - it is fresh, provides own way of defining and managing tests, UX different from others plugins
  • Behave / Behave Pro - it is no 1 for automation, currently there is a version for Cloud too



If you've already read about the JIRA plugin like Zephyr and Xray, the next step would be to install the trial versions and see it for yourself. Maybe we'd be able to help if you had specific questions about a product, but I think the scope of your question is rather large.

I'll keep recommendations very general then:

  • Have testers/analysts try it first. It doesn't matter if the reporting is great if the actual guys writing/using the test cases hate the tool or if it's harder/slower than what they're already doing. The goal is to be more productive, not to know accurately how much less productive you've become since you started to use this new tool.
  • Take advantage of free trials. You don't need to adopt the first tool you see that sort of does the job. You can play the field and try multiple tools for free before you make your choice
  • Each time you trial a solution, give it grades for each of the feature you need from it. Like, how easy/quick is it to create test cases. How comprehensive are the reports. Award more points in the categories that are more important to you (e.g. re-use of test cases: 18/20, Report flexibility: 8/10 etc.). The solution with the most points wins.


If you are still looking for a test management add-on for JIRA, it might be worth to evaluate synapseRT NextGen add-on as well:

You can build your test cases to be TREE structure in a central space with synapseRT NextGen, just like other standalone test management tools like TestRail, TestLink etc. It also provides test planning, execution, reporting and requirement traceability features.

Please note that it is completely refactored as a new product compared with old version.

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