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QA assignee filed does not appear in my scrum board avatar list.

Anna Gharibyan
Anna Gharibyan Apr 10, 2023

Screen Shot 2023-04-11 at 10.07.57.png

 

In this avatar list my QA asignee person, that filed does not appear, how can I fix it? 

 

 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Apr 10, 2023

Hi @Anna Gharibyan 

First of all I'm not sure that all users within a project can be visible there. Second of all, has this user being granted project membership? Does he has access on this project?

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Anna Gharibyan
Anna Gharibyan Apr 10, 2023

yes he has access ,,, when i put him in asignnee filed he appears but when i put him in QA Asignee filed does not show in the avatar bubble

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Apr 10, 2023

"QA Assignee" is not a systemic field. So that's why you don't see him up there.

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Anna Gharibyan
Anna Gharibyan Apr 10, 2023

so what is going to be a solution?

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Apr 11, 2023 • edited

Place QA assignee in the "assignee" field. In Jira cloud, you can't really mess this functionality. There isn't just a way.

If having the assignee's avatar on the quick filter bar is a "must have" for you, then you should use the assignee field and change the way you work. E.g. keep your "QA Assignee" field as a historic field, and use the Assignee field to indicate who is working on the issue.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Apr 11, 2023

You can use automation to copy the QA assigee into the assignee field when the issue moves into QA

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