QA assignee filed does not appear in my scrum board avatar list.

Anna Gharibyan April 10, 2023

Screen Shot 2023-04-11 at 10.07.57.png

 

In this avatar list my QA asignee person, that filed does not appear, how can I fix it? 

 

 

1 answer

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Alex Koxaras _Relational_
Community Leader
Community Leader
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April 10, 2023

Hi @Anna Gharibyan 

First of all I'm not sure that all users within a project can be visible there. Second of all, has this user being granted project membership? Does he has access on this project?

Anna Gharibyan April 10, 2023

yes he has access ,,, when i put him in asignnee filed he appears but when i put him in QA Asignee filed does not show in the avatar bubble

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 10, 2023

"QA Assignee" is not a systemic field. So that's why you don't see him up there.

Anna Gharibyan April 10, 2023

so what is going to be a solution?

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2023

Place QA assignee in the "assignee" field. In Jira cloud, you can't really mess this functionality. There isn't just a way.

If having the assignee's avatar on the quick filter bar is a "must have" for you, then you should use the assignee field and change the way you work. E.g. keep your "QA Assignee" field as a historic field, and use the Assignee field to indicate who is working on the issue.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2023

You can use automation to copy the QA assigee into the assignee field when the issue moves into QA

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