Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,462,996
Community Members
 
Community Events
176
Community Groups

Pull a report on workflow transitions

Can you pull a report from Jira on workflow transitions and see which transitions are not being used to then tailor the workflow to suit?

3 answers

1 accepted

1 vote
Answer accepted
Darryl Lee Community Leader Dec 01, 2022

Hi @Matthieu Imbert 

Like you have a bunch of possible branches for your workflow (assuming transitions that go to different statuses), and you want to know if tickets ever spend any time in certain statuses?

The first thing that comes to mind is the Time in Status add-on for Jira which has reports specifically like this.

The other ideas I had were using custom fields or comments to track this, but that's messy and would also need an add-on like ScriptRunner or Automation for Jira to populate those fields.

Hi Darryl 

I had a feeling it would need an add-on not an out of the box thing. I think the time in status one would be the way to go to make the process of workflows lean and improve in that space.

 

thanks for the advice and suggestion

Hello @Matthieu Imbert 

As for me, the easiest way is to use some add-ons from the Marketplace. Time between Statuses can be helpful in your case. You just need to set Start and Stop timers. It will help you to track the time in a particular status. 

 

If any data regarding the status is not displayed, there were not any transitions to this status.

This add-on is developed by my team. Let me know if you have any questions.

0 votes
Rahul_RVS_Support Marketplace Partner Dec 02, 2022

Hi @Matthieu Imbert 

If you are fine with a mktplace app, to get this data, you can try out our plugin

Agile Tools : Epic Tree, Links Tree, Time in Status & Worklogs

Through the app you can track time both at the status level, i.e. how much time the issue spent in each status and also time spent with Assignee.

Also if your team enters worklogs, the app helps to pull out reports based on that too.

Do try it out.

Disclaimer : I work for the team which developed this app

 

TIS.PNG

Suggest an answer

Log in or Sign up to answer