A new user role has been added to all of our permissions, but we did not add it. Does anyone know what this user is and if we need it? I assume it was part of the maintenance push from last week, but am not 100% sure.
When a Cloud add-on is installed into your instance that requests permission to view project data, a new group is created "atlassian-addons-project-access". We put a user in this group which is only available to the add-on.
This allows you to finely restrict access from specific projects. By default, the add-on is given access to all projects.
The concept is nice (giving fine-grained access to project admins). BTW we have problems with JIRA Service Desk right now, the add-on can not access JIRA Service Desk projects (server to server) as it receives a 404 error (add-on user has the atlassian-addons-project-access role as you mentioned). Any ideas? (so far this problem occurs for us only for Service Desk projects)
Hey Amanda, in case this user is the System Administrator, than this could be related to any troubleshooting / workaround being executed from Atlassian's end. In case not, I believe you may want to open a ticket to Support.
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