Hello @Yurii Lazarenko
Thank you for reaching out.
Can you confirm if you are using the inbuilt app (Atlassian Assist) to integrate both JSM and Slack? Or are you using a different app?
If you are using the inbuilt app, the picture provided in the slack notification is the same selected on the Slack workspace, not the one on the Jira site. I just confirmed that this is properly working at this moment.
Can you confirm that your user is properly configured with a profile picture on Slack?
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events