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Profile Picture: not visible

Alexander Groh1
Alexander Groh October 17, 2013

Hi there,

some of my colleagues uploaded a profile picture. Unfortunately Iam not able to see them, whereas all my cooleagues can see their own and all other profile pictures.

Any idea how to handle?

Thx. BR

Alex

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Brayen Boeldak
Brayen Boeldak September 11, 2019

I had the same issue, but it was fixed with a forced refresh:

ctrl + F5 (PC)

cmd + shift + R (Mac)

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rambabu patina
rambabu patina
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November 27, 2013

did you gone through this document?

https://confluence.atlassian.com/display/JIRAKB/Compatibility+Mode+related+problems+on+Internet+Explorer

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Julian
Julian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 27, 2013

Hi there Alexander,

This is quite strange, most problem for the interface is usually coming from the browser, like in IE compatibilty view, may I know which browser that you use?

Regards, Julian.

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Yossi Geretz
Yossi Geretz December 28, 2020

Seven years later and I am having the exact same problem. Using Chrome. Ctrl-F5 does not solve the problem.

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