Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Products showing outside Org

Rickey Chaman
Rickey Chaman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 7, 2022

Hello all.

We have a new demand to migrate one of our Jira Cloud to another.

The documentation says that i need the same products on both Orgs. The problem is that the products on the source Org doesn´t appear inside the Org as you can see in the image.

img.png

Can you please help me to solve that? I´ve been searching online but nothing worked so far.

Any help would be greatly appreciated.

Kind regards.

Answer
Watch
Like Jimmy Seddon likes this
173 views

1 answer

0 votes
Jimmy Seddon
Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 7, 2022

Hi @Rickey Chaman!

Welcome to the Community!

You might be running into this: https://support.atlassian.com/organization-administration/docs/transfer-products-to-another-organization/

If that is true, you will want to open a support ticket to get the site transferred before you can migrate.

I hope that helps!

-Jimmy

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events