Problems with creating a JIRA staging server

I was attempting to follow JIRA's documentation for creating a staging server (https://confluence.atlassian.com/adminjiraserver071/establishing-staging-server-environments-for-jira-applications-802592273.html).

My current JIRA version is 7.1.1 running on linux against an Oracle 12c database with service desk installed.

I followed the documentation where I copied the "install" directory and the "home" directories over to a new server and created a copy of my production Oracle DB.  I don't know if it makes a difference, but I copied the directories while my server was up and running.  I updated my jira.home property in the jira-application.properties file since my new server location was different.  I also updated my dbconfig.xml to point to my copied database instance.  I decided to uncomment the "DISABLE_NOTIFICATIONS" to essentially disable mail server processing on my staging server.

I started my new JIRA server up and it appears many of the paths still point to my current production server (JAVA_HOME, CATALINA_BASE, CATALINA_HOME, temp directory, etc) even though I am connected to a copied version of the production DB.  I see the JAVA_HOME parameter had been set in the setenv.sh file, so I have to manually update that environment variable.  Otherwise I don't see any other references to my production directories.

I don't think I have caused any production issues or data corruption but has anyone else experienced this?  Am I missing any configuration changes other than the base URL which I updated once the server was up and running?  Thanks for your help!

2 answers

Also check server.xml, if you use a rewrite proxy in front of your production instance there will be a hostname there too. On the new server i would also fill the /etc/hosts with all the old hostnames in case something is trying to chatter with production it's always better if they get looped to localhost. Make sure to include short and FQDN in the list. If added to the physical ip or to the localhost makes no real difference, traffic will stay on the box.

Once thing never covered in any guide on creating a clone server is that hostnames are hardcoded in so many pages in the database. With a mysql jira/confluence instance i normally dump the database to a file, and then sed replace all hostnames (for ANY associated application server, like bamboo, confluence, fisheye, crucible, stash, basically the same hostnames i would add to localhost in etc/hosts), then reimport the database.

I never worked with Oracle databases but i assume you have a similar text/csv export/import functionality?

Hope this helps.

I ended up updating my JAVA_HOME environment variable in my setenv.sh file.  I also found a JIRA issue explaining about jira.path.attachments not getting updated when migrating from one machine to another - https://jira.atlassian.com/browse/JRA-29693

With my first change, my server is now running with my java jre from my current machine (with the copied install directory) and it looks like the old host references were only for jira.path.attachments and jira.path.backup.  I believe this works now although confusing with old host references.

Jonas - Thanks for your help.  I have to check with our DBAs about replacing text after exporting an Oracle database.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,007 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot