Problem with API auth

[Dominik Jakubowski]

Hello,

I have problem with connect Jira and make, when I put my mail, API token and site adress I recived error:

An unexpected error has occured. Please contact your JIRA Administrator. - {"status":{"status-code":[401],"message":["Client must be authenticated to access this resource."]}}

What can I check for this?

[raghavendra.v]

Hi - Have a similar issue and I have the security tokens as well and created a new token - however faced the same issue while checking for boards from postman. 

[Aaron Pavez _ServiceRocket_]

Hi @Dominik Jakubowski 

We need more details to understand why you are getting the error:

- What app are you using to call the Jira API?

- Send us screenshot of the configuration

- The error normally happens when there is an issue with the authentication method.

- The header is missing or setup wrong.

Regards

Aaron

[Dominik Jakubowski]

HI @Aaron Pavez _ServiceRocket_ 

I wan to use make.com , this is tool for automate some funcition.

For first I have to config connection to jira

After save I recived error:

[Shane Grady]

+1 I'm having the same issue....were you able to get a fix?

[Aaron Pavez _ServiceRocket_]

I've tested make.com and I can create a connection without any issues.

The problem you are having could be due to:

- You are not using a valid email address for your Atlassian.net site

- You don't have the right API token

Check that you have a token here:

https://id.atlassian.com/manage-profile/security/api-tokens

If not, create a new one.

Can you log in to your Atlassian site with dominik.jakuboski@ email account?

Regards