Problem is running JIRA over SSL



I have installed JIRA on my local server and using it with http. Now I want to configure it on HTTPS but no sucess. I have followed the official documentation provided on your website at 

The key tool gives error that "Private Key not found" in the SSL Cert, whereas the private key is intact and my Certificate has it. Please guide me how to resolve this issue. My SSL Certificate is a wild card cert issued by Comodo (3rd party SSL)

1 answer

If you know for sure that the keyfile is where you configured it to be, make sure it can be read from your current JIRA user. In linux you would do that by:

chown jira:jira /home/jira/jira.key
chmod 600 /home/jira/jira.key

Paths and usernames might be different, so make sure you get it right.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,224 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot