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Problem importing JIRA data: empty tables

Patricia Eugénio
Patricia Eugénio
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June 19, 2024

 

Hello, I am trying to import data from JIRA, but I have been having some trouble with it, and hopefully you can help me.

When I try to import, or refresh, data from JIRA, the tables are empty (as can be seen by the screenshot below).

jira_issues_import.png

I don’t know if it is a matter of problems with accesses and permissions to retrieve the data, or if there is another underlying issue.

I get no other error messages, just empty tables.

 

Thank you so much for any help in resolving this problem.

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Nicolas Grossi
Nicolas Grossi
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June 19, 2024

@Patricia Eugénio Welcome! As you have a premium account you might contact support.atlassian.com.

 

Nicolas

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