Priority field

[Danilo Biazotto da Costa]

Hello At the company I work for, there is a kanban-type Jira project managed by the team. I would like to know if I can display the items on this project board ordered by the priority field? In other projects managed by the company I was able to configure it, but in projects managed by the team I did not find this possibility. Thanks

[Trudy Claspill · Accepted solution]

Hello @Danilo Biazotto da Costa 

Welcome to the Atlassian community.

For a Team Managed project you cannot change the field used for ordering the issues. It is locked to displaying the issues ordered by Rank.

[Danilo Biazotto da Costa]

Hello @Trudy Claspill 

Thanks for the quick response.
But I still have doubts, in the case of the attached photo, note that there is a low priority item above a medium priority item, can I not display the items in order of priority?
Thanks

[Trudy Claspill]

No, you cannot display the items based on Priority in the built-in board in a Team Managed project. They can only be displayed based on Rank in that board. You would have to manually change the Rank of the issues (by dragging and dropping the issues) to order them in a way that aligns with their Priority values.

As I mentioned in your other post

https://community.atlassian.com/t5/Jira-questions/custom-filter/qaq-p/2930134

...to accomplish that you would need to create a new filter and create a new board based on that filter. In this case I am not talking about creating a custom filter within the board, but rather an entirely new and separate filter through the Jira issue searching feature.

https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/

[Danilo Biazotto da Costa]

I understood. Thank you very much for the clarification.

[Trudy Claspill]

You're welcome.

If my response had addressed your question, please consider clicking on the Accept Answer button above my response thread to mark your Question as Solved.

[John Funk · Accepted solution]

Hi Danilo - Welcome to the Atlassian Community!

One option would be to create a second board and then you can modify the filter to order by priority.

[Danilo Biazotto da Costa]

I understood. Thanks

[John Funk]

You are welcome.