Print backlog to PDF

[José Luis Álvarez]

We used to go to the backlog and print this backlog into a PDF using Google Chrome, and after a JIRA update to v.8.2.2 we can only print the first page.

We have not found any equivalent report to this, because we wantes specially the estimated time, and the assigned user. Is there a place to configure this print output?

[Levente Szabo _Midori_]

Hi @José Luis Álvarez 

As another possible solution to your question or while you wait for the bugfix, you can also give a try to our app Better PDF Exporter, which allows you to export all your issues from the Backlog view (but also from many other screens, like Scrum or Kanban Boards or Issue Navigator and more) to a nicely formatted PDF. You can also customize what fields you want to see on your exported PDF. See an example here:

[Andy Heinzer]

Hi,

Thanks for posting back with more details here. Sorry about this problem.  I am afraid the work-around I posted won't work for the backlog view.  I did some more research on this problem and I believe that this is actually a new bug.

I created a new bug ticket for this in JSWSERVER-20119.  I was able to reproduce this behavior in my 8.1.0 instance as well, but not in my 7.13.1 version.  Which makes me think this could be a new bug to Jira 8 versions.

As a possible workaround, it might help if you use the Board -> Print cards option:

This does appear to at least be one way you can print a complete list of all the issues there, but the format or layout of this print out will be quite different than the view you see here. 

Sorry I don't have a better work-around at this time, but I would recommend watching that bug ticket for updates of this issue.

Regards,

Andy

[Andy Heinzer]

Hi Jose,

Sorry to hear about this problem.  If I understand that you are looking to print some Jira issues from a backlog, but that you're only seeing a single page of the issue itself when printing.  Is that correct?

It sounds like you might be affected by this bug: JRASERVER-62377.  Please review that bug and let me know if that affects you here.  If so, the work-arounds listed there should be able to help here:

Workaround

There are workarounds:

1. Use Printable option at Export button instead of using the right-click option.
2. Append ?filter=-1 to the URL removes the sidebar and allow printing all the pages.
   • Please make sure that Issue Navigator is configured as List View before trying this workaround. If it is configured as Detailed View, you will redirect to Issue Navigator when accessing the issue page.
3. You can add this Javascript on the Announcement Banner. Full credit for this workaround goes to Zachary Capalbo:

   <style type="text/css">
   @media print {
   .issue-view
   
   { overflow-y: visible !important; }
   }
   </style>

If not, then please let me know in some more detail how your reported limitation is different than the one in this bug report.  It might also help you know what version of Jira you upgraded from before going to 8.2.2.

Regards,

Andy

[José Luis Álvarez]

Hello Andrew,

Thank you for your answer. I studied your possible solution, but I can't find the way to apply this solution to the backlog screen I want to export in PDF.

The thing is that I used to print the backlog screen itself (about 10 pages maybe), and nowadays I can only print the first page.

Let me add a printscreen of the current report to clarify the page we are trying to print:

This one page is the whole report I can print, and I can't find any way to print all the 9-10 pages I used to have.

Regards,

Maria

[Alex Markson]

So, any fix for this?

It's been ~3 years :)