Potential bug in Jira with Subscription of a filter???


I have a subscription on a filter and it produced (4 issues) but when I looked at the filter it produced (10 issues), so I ran the subscription several times to check the results. Each time I got different results running with exactly the same filter. WHY?

The difference in the 6 issues I could narrow down to one field having "empty" values, so sometimes they turned up in the subscription (my email box) and sometimes they didn't. The filter itself always showed 10 issues. The subscription alternated between 4 and 10 issues each time. My filter included the field = EMPTY which someone pointed out quite rightly should have been field IS EMPTY, so I changed that but not sure if that confused the filter or not.

Any comments, I'm just interested more than anything about why that would happen.



3 answers

This widget could not be displayed.


What is the SQL filter for this subscription?

This seems to be a index problem, but needs to be checked.

This widget could not be displayed.


This is the query and later I changed the "= empty" to IS EMPTY.

JQL Query: ("Project Office" = EPO or "Project Office" = empty) and project = "Work Request" and createdDate > startOfWeek() and issuetype != Sub-Task
Sorted by: Key descending

This widget could not be displayed.

And after changing to "IS EMPTY" is the subscription always returning 10 issues?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

290 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you