Portfolio: Anyone know why I can't select sprints from scheduled settings? It's greyed out

When I select 

- Schedule settings

- Show - Sprints is greyed out and I can't select it.portfolio issue.PNG

1 answer

Two possible reasons:

1) Most common is your teams need to have the the same planning mode (Scrum), sprint length, and sprints per board (if using board and not project/query). Some common examples:

* One team is Kanban, the other is Scrum
* You have two Scrum teams, but they have different iteration lengths
* You are using more than one Scrum board in your project settings and they have conflicts of some kind with their custom sprints

2) There are edge cases where if you're using JQL for your plan definition that includes both Epic Name and Epic Link, it's been known to not work correctly.

Can you check your Teams section and see if #1 helps? If not, paste a screenshot of that page and we'll help further.

-Jason Golden
Denver AUG Leader

Hi @izzah,

Because of 1) in @Jason Golden reply, showing sprints only makes sense when the timeline is also grouped by Team. See if setting that works for you.

Cheers,
Allard

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,190 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot