Hi @David Choi
Do you want to pin important comments and attachments on top, to make it the most visible comment? I do not know of any add-ons fulfilling this requirement.
There is at least a Suggestion open in Atlassian's Jira for pinning comments: https://jira.atlassian.com/browse/JRASERVER-60438
Follow and vote for it.
But currently I this is not part of Jira.
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