Pie Chart gadget putting random users in "other" category?

The pie chart results for my query based on Statistic Type = "assignee" provides the following results:

  • 10 "slices" with accurate Assignees and counts of issues assigned to them, e.g. User "Bob" with 8 issues, User "Sue" with 6 issues, User "Mark" with 3 issues, etc...
  • 1 "slice" with accurate "unassigned" issues, i.e. the query results for the graph include 7 issues without an assignee, so that pie slice in the chart is labeled "unassigned = 7"
  • 1 slice called "other" with 13 issues.

My confusion/problem is with that "other" slice of 13 issues. They all have legitimate users with legitimate tickets assigned. None of the users included in this "other" slice are included in the other named slices, so I'm lead to assume that either a) the design of the pie chart is such that it has a maximum # of slices = 12, and once it reaches the 11 slices, everyone else is piled into an "other" slice, or b) this is a bug.

Can you clarify what's going on, known issue, user error?

1 answer

This widget could not be displayed.

Hi, 

my support collegue experienced the same. As I watched the "others" in filtered and ordered list I could detect a max count of results. Max result of the same type (e. g. assignee)  was 3. Results of 4 and bigger were displayed in the pie as expected.

Cheers, Mario

PS: I'd love to know if this behaviour is configurable.

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

158 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you