Permissions on Issue Types

. A is a project, B, C and D are the Issue types under that project. Group 1 has permissions for project A who can create issue in any of these Issue types 

but once the tickets are created, I want to limit of viewing the issues which are created by others. 

EG:

Say, User 1 of Group 1 Created a ticket under B issue type, User 2 of group 1 should not be able to view User 1's issue, though he is in Group 1 and group 1 has permissions of A project.

 

is it possible to do it ? 

 

Pls help me, this is little urgent 

3 answers

Not sure if I am actually helping here but according to my experience in Jira, the permission scheme is applied on project level and not on ticket level. So, if you have browse project permission for a project, you are allowed to see all the tickets within that project and there is no way from restricting view on specific ticket types or specific parts of information within a ticket.

 

Hopefully I am not wrong and missleading

0 votes
Timothy Chin Community Champion May 27, 2015

This has been discussed many times here (https://jira.atlassian.com/browse/JRA-1330). Also includes different solutions.

The main one being "use issue security and automate it so issue type X takes security level-1 and type Y takes level-2, and so on"

Check Issue Security Schemes

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,147 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot