Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Paste formatted text into JIRA comment


I would like to be able to paste formatted text (eg: from an email) into a comment against a JIRA issue, but it looses all of it's formatting.  I don't want to have to go through the text and manually convert it to the JIRA markup.

BTW- I have Wiki Style Renderer turned on


5 answers

1 accepted

0 votes
Answer accepted

It is not possible at the moment. We should vote for this suggestion and wait :)

Thanks for pointing me to this. Hopefully we will have a solution soon (I’ve noted that the requested was created in 2006 ....)

Like Zachary Jones likes this

I'd like to believe in it too

2021 and still no solution it seems

I'd be happier if they'd keep a "Markdown mode" in the editor, like they used to have.  There are MYRIAD copy/paste issues with their new editor, and I hate the way their WYSIWYG editor works.

I know this was answered a while back, but think there is more to add...

We're using JIRA 7.11+ now and have found that when in visual mode, rich-text editor fields (issue description and comment) DO handle pasting of formatted text to some extent. For some email content this works very well and can be a real time-saver.

Atlassian indicate the issue referenced above was resolved in v7.2:

We've had some issues and find some pasted content doesn't render as expected - here's a selection of related issues for JIRA Server:

Go ahead and vote for them if you want Atlassian to work on this area of the product.

This really should be made to work. I had to copy paste from an Outlook email into a Google doc and then link to it from the JIRA issue! This was because JIRA completely loses the formatting of tables in the email on paste.

Is this one fixed? As for now I still see pretty much garbage if copy/paste from SSMS. It cannot even identify carriage returns and tabs properly.

It's so bad on our instance that it literally tells me it cannot paste and I need to retry or edit again. Yes, pasting code, into a CODE BLOCK, breaks it. ... basic SQL even.

2021...still broken...great product.

Like # people like this

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you