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PUT user field returns 204 but doesn't update Edited

Jira Software version: v7.10.1

When making a user field update (PUT) using REST, the response is successful but the field isn't actually updated. Same happens with POST when creating a new task and trying to set the custom user field. I've tried:

  1. Assigning user with /assignee
  2. Updating a custom user field (+ setting this field when creating task)

The API call I made, with basic auth, from postman:

  • Custom user field:
{ "fields":
{ "customfield_10901":
{ "emailAddress": "" }
  • Assignee:
{ "emailAddress": "" }

The response:

  • 204 No Content
  • X-AUSERNAME header returns the correct user to the email informed.


But the field stays empty as you can see below:


Is there anything that could solve this?

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