Organization admin / Site admin Do or DONT have access to products???

MS May 9, 2024

Can anyone please help solve this confusing contradicting into by Atlassian support docs?

According to the table at: https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/ 

Organization admin / Site admin have NO access to products

But according to https://support.atlassian.com/user-management/docs/default-groups-and-permissions/ 

Org-admins / site-admins DO have default permission access to all products in the site.

Would be great if this riddle can solved before I'm doing the ACP-520 exam ;)

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2024

Hello, Good day. Org admin will have product access. For example, create a dummy user account without any product access. Assign Org admin role the user and you will see product access is auto added to this user account.

Joanna Thurmann
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2024

@Mick Spaan Yes Mohanraj is correct. Org admins have automatic product access. I provided feedback on the first article.

Like Mohanraj Thangamuthu likes this

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