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Org admin

Sergiu Ionut Florean February 6, 2024

Hello,

 

Is it possible to assign another user Org Admin role in case we can't get in touch with the actual Org Admin? Thank you.

3 answers

1 vote
Rebekka Heilmann (viadee)
Community Champion
February 6, 2024

Hi @Sergiu Ionut Florean and welcome to the Community!

Of course, there can be multiple Org Admins. However, you will have to get in touch with the "actual" one at least once, as only an Org Admin can assign the role to another user ;) 

Have a look into the official documentation under the section "Make someone an organization admin": Give users admin permissions | Atlassian Support

1 vote
Nikola Perisic
Community Champion
February 6, 2024

Welcome to the community @Sergiu Ionut Florean !

You need to have permissions to access the Atlassian administration first.

Then you need to go to the User Management, then go to the user, click on the three dots and click on the "Assign the organisation role"

Screenshot 2024-02-06 at 15.52.23.png

0 votes
Sergiu Ionut Florean February 6, 2024

Thanks for your support. The only Org admin is no longer working in our company. How can we handle that?

Nikola Perisic
Community Champion
February 6, 2024

Ah...that's the case. Well, first check if you can access the settings (cog option) and then User management.

I've added an Atlassian tag for folks to help you out regarding this issue.

Sergiu Ionut Florean February 8, 2024

I've checked User management, but given the fact that I am just Site admin, can't revoke Org admin's access. I' am waiting for your support. Thanks.

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