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I am little confused how the 'order by rank' works in JIRA projects. On what basis the values are assigned when using 'order by rank asc'?

3 answers

1 accepted

4 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 21, 2019

There is a (mostly hidden) field called "global rank".  If you re-rank things (usually by moving them on a board), then that field is updated, and that's what Jira sorts on when you use "order by rank".  New issues automatically take a new rank at the bottom of the pile when created.

Is rank something anyone can change through their own scrum boards or kanban boards, or through "portfolio plan" view? Is there a way to restrict ranking to certain user group?

I was trying to resolve this issue as well. These answers above unfortunately only game me half the story. I hope the solution below helps

So I would suggest rather than using 

ORDER BY RANK DESC

which uses the Global Rank Setting you instead use 

ORDER BY priority DESC

I achieved this by trial and error but finally found this in the documentation here https://support.atlassian.com/jira-software-cloud/docs/enable-ranking/

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 28, 2022

There is no "issue" here, it was a question about how ranking works.

Changing the order to look at priority disables ranking, making the backlog and board a lot less useful.

Like Kelly Arrey likes this

Thank you Nic.  This helped me. I wanted to sort my board by priority, not rank. 

0 votes
Scott Theus
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Jan 21, 2019

Hi @Hari Prasath P,

Here is some documentation that may help:

Ranking an Issue

-Scott

Hi @Scott Theus,

Thanks a lot. The link was useful to know how ranking works. But, I had few doubts regarding the changes in issues rank. So, referred this link and got it cleared.

Cheers,

Hari Prasath P

Thanks @Scott Theus the documentation referenced was very useful for me, and saves lots for time I was expending manually sorting issues in my Kanban board.  Good reference !!

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