Dear JIRA community,
As many others, we are trying to sort the backlog using PRIORITY, and then manual rank.
This will allow:
We are aware this is not yet possible, but would like to ask the following questions:
Many thanks in advance for your kind support :)
As you noted this is not currently an option but the the feature request where we are tracking interest in this can be found at the link below, it combines a few different feature requests that were closed out as duplicates into the single request to add in multiple sorting option and a rank based on current sorting option. It also notes a workaround that can be used to sort by the secondary condition with quick filters, this is still a manual process and would not apply to newly created issues which would still be added to the bottom of the backlog as new issues were created:
Please make sure to add your vote to the request to help us track continued interest in this feature per the Implementation of New Features Policy
Additionally you can change the filter to a different sorting option such as priority but the drag and drop re-rank functionality is disabled when doing so, so if you do decide to sort by anything other than rank you would want to use multiple criteria such as priority AND Created date, so that the sorting would be compiled as needed.
I can understand not being able to break priority boundaries with a re-rank (a high item can't be above a gating item), but there really should be a way to at least re-order items within the same priority group. The query already supports secondary ORDER BY parameters. Seems reasonable to make RANK a usable secondary parameter.
Look forward to getting this capability for sure!
Even if there wasn't a sort by Priority, then rank, a helpful feature would simply be a one-time "Rank by Priority" to re-rank your current backlog (and then allow you to make manual alterations afterwards). This would be destructive of the current rank, but it would incredibly helpful to periodically organize hundreds of items automatically and not by hand.
Our team was very confused about how to view the backlog by priority (which seems like it ought to be a basic feature). Judging by all the comments here, in the ticket system, on Google, a lot of people are confused by this. Either a temporary quick filter over-riding rank or the ability to rank by priority with the click would be fix this issue for us.
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