Dear JIRA community,
As many others, we are trying to sort the backlog using PRIORITY, and then manual rank.
This will allow:
We are aware this is not yet possible, but would like to ask the following questions:
Many thanks in advance for your kind support :)
As you noted this is not currently an option but the the feature request where we are tracking interest in this can be found at the link below, it combines a few different feature requests that were closed out as duplicates into the single request to add in multiple sorting option and a rank based on current sorting option. It also notes a workaround that can be used to sort by the secondary condition with quick filters, this is still a manual process and would not apply to newly created issues which would still be added to the bottom of the backlog as new issues were created:
Please make sure to add your vote to the request to help us track continued interest in this feature per the Implementation of New Features Policy
Additionally you can change the filter to a different sorting option such as priority but the drag and drop re-rank functionality is disabled when doing so, so if you do decide to sort by anything other than rank you would want to use multiple criteria such as priority AND Created date, so that the sorting would be compiled as needed.
I can understand not being able to break priority boundaries with a re-rank (a high item can't be above a gating item), but there really should be a way to at least re-order items within the same priority group. The query already supports secondary ORDER BY parameters. Seems reasonable to make RANK a usable secondary parameter.
Look forward to getting this capability for sure!
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