OnDemand instance of legacy version (4.1)

[IanM]

I'm trialling JIRA for use on a client network.

Unfortunately the client PCs are still at IE6. They aren't due to upgrade for around a year. This is out of my control.

So, until they do upgrade, if I'm going to provide a JIRA solution it will have to be 4.1.

Is there a way of creating a JIRA 4.1 OnDemand site so that I can perform a realistic trial?

cheers,

Ian

[NikE · Accepted solution]

Ouch - IE6 for another year... OnDemand is designed as a uniform platform, so unfortunately, we cannot setup an instance with application versions other than the default.

We do have a partner arrangement in place where we can get you in contact with a company who will do hosting of any version/plugins/customizations you want (though pricing/terms/etc. is all set between you and them). You could also always setup a local/download instance of JIRA 4.1.

If you want more info about having a partner host your instance, just open a support request and we will start the process (also some of our partners are regulars around here so they may comment and have more details).

[IanM]

Hi,

I've just been battling with the support request page - and can't get the request in. It's insisting my SEN is invalid - I've cut/pasted it, so I'm sure it's right.

Could you help me along with this? Can you turn your recommendation above into a support request for me?

cheers,

Ian

[NikE]

Sent you an email to the address tied to this account and we can finish this up via email instead of a support ticket. Please let me know if you didn't get the email.