On Backlog - Epic filter not displaying epics

[dan_ryan]

On my backlog.  I have many issues organized by Epics.  I like to manage my backlog grooming by filtering on the epics (left side with versions).  The epics are not appearing on this board.  I have many other boards where this works just fine.

[Ste Wright · Accepted solution]

Hi @dan_ryan 

First thing I'd check is the Board Filter - to do this:

• Go to Options (3-dots icon in top-right) > Board Settings
• Select General from the left-hand menu
• Ensure the Filter Query includes the Epics - eg. it's not limited to just Stories or Tasks, or the parameters don't exclude Epics, etc
• If they are excluded, select Edit Filter Query and modify the filter to include Epics

Epics need to be included on the Board via the filter, to show up in this side-bar.

Let us know if this helps!

Ste

[dan_ryan]

Stephen, thank you.  That makes sense.  

The filter uses the Epic Link:

project = ST AND "Epic Link" in (ST-2458, ST-6053, ST-6332, ST-6333, ST-6988, ST-6975) order by created DESC

But it does not return the Epics in the list - just the issues in those Epics.  

(Also I added the column Epic Name it doesn't return the Epic Name.  The Epic Link column does return the Epic Link and name)

I am stumped how to craft a query that will also return the Epics.

Dan

[Ste Wright]

Hi @dan_ryan 

Your filter should include those Epics also, you could do it like this:

project = ST AND ("Epic Link" in (ST-2458, ST-6053, ST-6332, ST-6333, ST-6988, ST-6975) OR key in (ST-2458, ST-6053, ST-6332, ST-6333, ST-6988, ST-6975)) ORDER BY created DESC

Let us know if this works!

Ste

[dan_ryan]

Thanks.  My filter is much better now.  I see the Epics in the list.  However, the backlog screen is still not showing the epics on the left hand filter feature.

[Ste Wright]

Hi @dan_ryan 

Do you have any additional Quick Filters active on the Board at this point? Any buttons you have pressed?

You mention seeing the Epics in the list - is this on the Backlog itself, or just in the Issue Search page (where you edited your Filter)?

Ste

[dan_ryan]

I went back to check my filter and it had reverted back.  I re-wrote wrote it, hit search, saw the epics in the list.  I Hit Save .  Went back to my board - and now the Epics are in the side quick selector.  Thank you!  

[Ste Wright]

Hi @dan_ryan 

Awesome, glad it now works for you!

If this answer helped, could you accept it? That helps others who find this question in future know it can help them too :)

Ste

[Mark Bedford]

@Ste Wright Thank you for this, I have been messing about for hours trying to figure out why my Epics aren't showing on the sidebar, I've meddled with filters and options for hours. 

For some reason adding the "key in" part to the search has made it appear. 

No idea why they disappeared in the first place, but alas, I am there now. 

Thank you :) 

[herve_ranchin]

Thanks @Ste Wright 

[j_l_]

Hi @Ste Wright , 

I've used the same fix to include the epics directly in my JQL query and indeed, the Epic filter shows up in my backlog now. I've had to use "parentEpic", since Epic Name or Epic Link didn't yield anything.

However, after making these changes, the "create sprint" button disappears and I can't find any other way of creating a new sprint. 

Can you advise me on how to use the new filter but still be able to create sprint?

Previous filter: 

project = ST AND issuetype in (Bug, Epic, Story, Task) AND parent IN (ST-1, ST-2) ORDER BY Rank ASC

now added:

OR parentEpic IN (ST-1, ST-2)

I am using a Scrum board in a company managed project and I am accessing tickets (stories, issues, epics) from another project within my company's Jira space.

Thanks in advance!

[Ste Wright]

Hi @j_l_ 

You should be able to use parent also for this; the Epic Link is a deprecated field now.

Are you referring to multiple Projects in your filter? This could be why the "Create Sprint" button has disappeared. You need "Manage Sprints" permissions in every Project in the filter to use this option on a board.

Ste

[j_l_]

Hey @Ste Wright , 

I am only pulling epics from one Project (one that is not company-managed). By the way, when I now change the filter back to exclude

OR parentEpic IN (ST-1, ST-2)

then the create sprint button reappears BUT only tickets of one epic show up in the backlog (where before, I had all epics that are retrieved by my filter showing up). The filter seems to work, however. I see the correct output when editing the query filter. 

[j_l_]

EDIT: I was able to see all issues again after selecting "reset filters" in the backlog, although the Epic filter doesn't even work anymore after removing the parentEpic filter.

My problem therefore remains that I would like to add a working Epic filter on my backlog but nothing shows up. If I add the parentEpic filter, the "create sprint" button disappears, as described earlier.

[Ste Wright]

Hi @j_l_ 

You're pulling Team-managed issues into a Company-managed Board?

Ste