Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,960
Community Members
 
Community Events
165
Community Groups

Offline import from Mantis to JIRA (cloud)

Hello,

we are going to adopt JIRA (cloud) and replace Mantis as an issue tracking tool (not just that, of course, but just that for the sake of this question).

Our Mantis instance is hosted, not on premise. We have an access to the portal URL, and we can obtain a dump of the DB.

I read the post here https://confluence.atlassian.com/adminjiraserver/importing-data-from-mantis-938847610.html and I seem to understand that the tool needs a direct access to Mantis' DB.

Could anyone suggest a way to offline import our Mantis DB data, that is without having any connection to the internal DB ?

Thank you

1 answer

1 accepted

2 votes
Answer accepted

Hi Pierangelo,

The Mantis Importer is only available on Jira Server and not on Jira Cloud, but as you noted Yes it does require a connection to the Mantis system.  

If you did want to use the Mantis Importer tool as its only available for Server, it would add in some additional complexity but could still be done, I would Recommend setting up a temporary trial of Jira Server, migrate the data across with the Mantis Importer tool, Then Migrate the data from the temporary Server to Jira Cloud

 But overall I believe it would be much simpler to us a CSV import.  importing Mantis to Jira Cloud, you would be best off converting the data to a CSV and import as covered in Migrating from other issue trackers.  

Additional Details on CSV imports can be seen here

 

Regards,
Earl

Hi Earl

In the case of CSV import, how will we handle the attachments which is part of the Mantis.

Please advice.

Prince

Hi princejhcl,

did you find a solution for the export of the attachments?

Like Matteo Vecchiato likes this

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you