OR in automation for JIRA

[Petr Nový]

Hello, is it somehow possible to use OR operator when using multiple conditions in Automation for JIRA? 

[Michelle Gronwold]

Not sure if you found help, but this link helped me solve for a similar problem I was having. Assigning issues using an if/else condition.

How to auto assign issues with Jira automation | Atlassian

[ddubrava]

It looks that "if / else" or multiple "issue fields condition" do not support OR. You can use "JQL condition" instead. For example, `component is EMPTY OR labels is EMPTY`

[Ste Wright]

Hi @Petr Nový 

What are you trying to achieve?

I'm not sure if it is possible to move from AND to OR - but it might still be possible to create what you're looking for the rule to do using an alternative method.

Ste

[Petr Nový]

Hi @Ste Wright ,

Thanks for reaching out. I would like to create rule which will trigger on comment which occurs in

• In certain project
• OR by certain creator, regardless on project
• OR with certain comment properties, regardless on conditions above.

So far, I have created multiple independent rules, with same outcome. This is not great solution, as 

1. Multiple rules may trigger simultaneously -> multiplying outcome.
2. It is difficult to maintain.
3. It have performance drawbacks, as 3 (possibly asynchronous?) rules will be triggered for one event.

Therefore single rule with complex condition would be much better. I just dont know how to do it  :-)

Thanks in advance

Petr

[Petr Nový]

Hi @Ste Wright ,

Thanks for reaching out. I would like to do certain action when an issue is commented in one of following conditions:

• Issue is in certain project
• OR issue is being commented by certain user
• OR comment have specific comment property.

So far, I have created multiple independent rules - one for each OR condition. it have several drawbacks:

1. Extensive maintenance - changing outcome have to be updated for multiple rules.
2. Performance - 1 listener is better than 3
3. It can potentially trigger multiple times, possibly duplicating the  outcome.

Therefore it would be best to have only one automation rule for this. I just do not know how to achieve that :-)

Thanks in advance

Petr

[Darryl Lee - CCC]

I think you have to use a JQL condition:

```project=FOO OR reporter="VIP"```

[Ste Wright]

Hi @Petr Nový 

Apologies for not coming back to you on this question!

In case this is still needed, you can create an "OR" statement utilising Else/If. You can create multiple layers (more than two) using this condition, and it should avoid duplicate actions unlike multiple rules.

See how to utilise Else/If on this page.

Ste

[Oleksandr_Ruzhylo]

Hello all.

Is it possible to use the following structure:

(Condition 1) AND (Condition 2 OR Condition 3).

Where Condition 1 is mandatory.

How it's possible to implement? 

[Ste Wright]

Hi @Oleksandr_Ruzhylo 

It should still be possible using IF Block - eg.

• Trigger: Issue Created
• Condition 1: ...
• Condition 2/3: IF Block
  • IF...
    • Run actions if = At least one condition matches
      • Condition 2
      • Condition 3
• Action: ...

^ The first condition must happen, it's a requirement to get to 2/3.

But the IF Block can be set to be either/or - so if either are true, then the action runs

Ste

[Katie Downing-Powell]

This would be a very useful function for my organization, as well.

[Sandro Winkler]

Hi @Ste Wright 
How do you change the IF block to "either/or"? There is no option for that

[Piotr Janik]

@Sandro Winkler You can replace two Issue fied conditions with one JQL condition, then use OR in the JQL field