Numbers not adding up


I did three searches

a) custom field A is null = X issues

b) custom field A is not null = Y issues

c) Pressed search with nothing in the search window. and got Z issues.

Now ideally, i would expect

X + Y = Z

but i found that Z was 50 issues more than X + Y.

How is that possible?

Any ideas guys?


1 answer

0 votes

How is the field configured (global?), and what type is it?

What does "custom field is empty" return?

Can you see which 50 issues throwing the discrepancy?

Yes, field is global context and text field custom field.

is empty returned 89000

is not empty returned 0

the third one returned 89050

Its 89K issues so i cannot identify the discrepancy.

since there is a discrepancy i am not sure if it is safe for me to delete the custom field. I do not want to delete some data which i cannot recover later. hence my concern


Hi Nic

Its global context, text field Custom field.

is empty returns the same results as is null

is null == is empty == 89000 issues

is not null == is not empty == 0 issues

empty search returns = 89050 issues

I cant find out those 50 issues since we are 89K issues, manully identifying is impossible.

My requirement behind asking this question is to identify whether a custom field is safe for me to delete or not. If i am sure that no issues are using this custom field i will delete this.

How can i be absolutely certain that a custom field has not been used?

check to make sure the custom field is defined for all issue types - there may be types that don't contain the issue (and therefore aren't considered as part of your "is empty" queries)

Ok, for a global field, you can rule out projects/issuetypes which do not have the field.

I suspect you might have a broken index for 50 issues, is it possible to schedule a full re-index? (Not background)

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