I wanted to increase the default number of visible transition buttons from 2 to 4 for a Service Desk project so I followed the instructions on this JIRA Server page (subsection: "To change the number of transition buttons from the default of two"). However, I see no difference. Should this be expected to work for Service Desk or is the property only observed by JIRA Core and Software projects?
No, that's the way to change the number. It's working fine on the installations I've done it to - are you sure have the right file, spelling of the property key and restarted your install? (I usually managed to mis-spell properties when I'm trying to change them)
I finally made my way back to this recently and quickly noticed my blunder last time. When creating the properties file, I failed to notice that the editor had automatically appended the .txt extension. Once I removed it, it worked as expected. I just thought I'd finally close this "open loop". Late thanks to Nic for your assistance!
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