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Number of users exceeded. Can't create issue!!!

When I try to create an issue, Jira gives me the following error message:

"Create Issue

You will not be able to create new issues because the user limit for your JIRA instance has been exceeded, please contact your JIRA administrators.

Create Issue

You will not be able to create new issues because the user limit for your JIRA instance has been exceeded, please contact your JIRA administrators."

I have 10 users on my license and I have 10 users registered, not counting the system user which I regard not a real user.

This is very important to us as we can't add any issues any more.

Can you help me with this one?

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