Notification on linked issue update

Vassili Gorbenko November 23, 2018

Is there any way to get notification if linked issue (not sub-task) changed its status?

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Tom Lister
Community Leader
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November 23, 2018

Hi @Vassili Gorbenko

when an issue changes status by workflow action an event is fired. You can configure who gets that event in the notification schema.

https://confluence.atlassian.com/adminjiraserver073/creating-a-notification-scheme-861253478.html

you can use custom events in a workflow to refine the configuration

plugins like scriptrunner can allow you  to conditionally fire custom events

Vassili Gorbenko November 25, 2018

Hi @Tom Lister, will it work for case when issue A status changed and linked issue B assignee will receive notification about issue A status change? Speaking in a business requirements language issue B assignee have no relation to issue A and don't knowanything about it, but need to stat work on issue B, when issue A is closed.

Tom Lister
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 25, 2018

Hi @Vassili Gorbenko

I would use scriptrunner or similar to achieve this.

Write a groovy post function that will be processed when the issue A status is changed. Post function will go through the links to issue B's and make a transition on issue B which will fire a notification. You can create a link type with a name  you will specifically use to identify all links being processed or some other criteria.

Vassili Gorbenko November 25, 2018

Thanks! Will try.

Thomas Hansen April 30, 2019

Hi @Vassili Gorbenko 

Did you succeed in doing this?

I need the same functionality.

 

Best,

Thomas

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a.elali.ast January 20, 2020

Hi there,

@Thomas Hansen @Vassili Gorbenko I am interested in this functionality as well!

Any news on that?

Thanks in advance!

Ahmad

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