Notification for changing the value of a custom field

[Georgi Gogichev]

Hi,

is there a way to get a notification when a user manually changes the value of a custom field in Jira?

We have a custom field that shouldn't be changed manually in Jira and we want to track if it happens by mistake.  

Unfortunately, I can't use "changed during" and need an idea how we can track it down without comparing 2 lists (now and before) manually.

[Craig Nodwell]

Hi @Georgi Gogichev just curious how do you currently populate that field?

[Georgi Gogichev]

Hi @Craig Nodwell the value of this custom field is a result of an sync with an other system. I think it is an textfield. 

[Craig Nodwell]

Hi @Georgi Gogichev you could try setting a workflow property.  Have a look at this page here.

[Aditya Verma]

Hi @Georgi Gogichev ,

If you are using ScriptRunner for Jira Plugin, you can easily create a behavior to make the field read only so that no one or selective users can edit it.

If you are on a Data Center / Cloud version you can also use inbuilt automation rules.

Thanks,
Aditya

[Georgi Gogichev]

@Aditya Verma I asked our admins and they told me, we can't go that way with our onprem system / version. But thank you for helping :)