How can I get rid of the [JIRA] prefix in the Subject line? I looked at the email templates and it is not there. Where does it come from? Thanks in advance.
In the Admin section for Mail Servers <http://your.jira.url/secure/admin/ViewMailServers.jspa>, you specify what the Prefix should be. I'm assuming you can leave it blank, to have no prefix.
-Cory
oops, guess someone already posted while I was typing...
Thank you both. Seems kinda obvious now. The problem is that the Prefix is a required field.
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You can put a single space on the line and it will allow you to save it.
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I tried that and it still compains that the field is empty. I am using 4.3.3 maybe that is true in other versions.
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I using 4.2 and it worked with a space. I guess that they changed it in 4.3. Sorry, I don't have any other suggestions then.
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It is on the Administration->Mail Server configuration.
SMTP Mail Server
Default SMTP Server
Prefix => Leave Blank
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