Notification Scheme - An issue is updated by a workflow transition

Emily Brol November 11, 2024

I have a notification that should send the current assignee a notification every time an issue they are assigned is transitioned between statuses in the workflow.

I am the current assignee and did not receive a notification when i transitioned an issue from the development status to the review status. In my personal settings, i do not auto-watch issues. My personal settings are shown below:

Screenshot 2024-11-11 140649.jpg

My understanding is personal settings should NOT override a notification scheme. Is having the 'other issue events' disabled actually overriding the notification scheme that should notify the current assignee of a workflow transition?

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Trudy Claspill
Community Leader
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November 11, 2024

Hello @Emily Brol 

At the top of the Notifications setting for your provide you should see this section. Do you have the indicated box checked or unchecked?

Screenshot 2024-11-11 at 4.18.12 PM.png

Unchecking that box overrides email notifications being sent to you when you are the person that takes the action that triggers the notification.

Emily Brol November 12, 2024

ooo thank you for this i suspect this is blocker for what i was trying to do.

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