Not seeing Invoice I have paid in the invoices section of Billing

[Ronan Hayes]

Hi,

Has anyone experienced an issue where they have paid a monthly subscription but the invoice is not in the Invoices section in the Billing console?

thanks in advance if you have any idea what may be happening here.

regardss,

Ronan 

[Trudy Claspill]

You should also be able to find invoices by logging in to https:// my.atlassian.com

[John Funk]

Hi Ronan,

I had to go a very round about way to get there. Go to Settings > Billing

Then click on Manage beside one of your products - probably Jira

Then click the Invoices menu option on the left menu.

This should show your previous invoices. 

[Nicolas Grossi]

@Ronan Hayes you might want to contact support.atlassian.com