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Not receiving mail notifications

Ireneusz Michalik
Ireneusz Michalik Sep 27, 2023

Hello,

I haven't received any notification emails for about 2 weeks. I have enabled notifications option in my profile settings.

I think it's account issue because, I am not receiving any mails in my all projects.

Any solution?

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2 answers

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 27, 2023

@Ireneusz Michalik I found there was a suppression preventing email messages from being sent to your address. I have cleared this from our side.  You should now be able to receive notifications from our Cloud services again.

Andy

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Trudy Claspill
Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Sep 27, 2023

Hello @Ireneusz Michalik 

I have added a tag to your post to raise it to the attention of Atlassian Team member who can check if your email address has been put on the suppression list.

They should respond to you in the next day or two.

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