A few weeks (or months) ago we switched our office365 provider and during the switch all of our email accounts lost their .nl alliasses and were only reachable under our .com email account.
Most of our jira accounts have been made using a .nl account name.
I'm assuming that our accounts are now on a block/bounce list and i'm searching for a way to fix this.
Stupid me obviously forgot to mention that we reinstated the .nl accounts and are now reachable again, but we still lack the emails from jira.
This sounds something that could be caused by a block - have you already seen your site administrator in order to check if they have raised a request with Atlassian?
This is one kind of questions that rarely can be diagnosed from within Community, I am afraid.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events