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Not receiving account recovery link on my email

Deepu Singh
Deepu Singh
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February 18, 2025

Hi @Atlassian TMG 

 

I have been trying to reset password of my account (deepu.singh@centricconsulting.com) but I am not getting recovery link.

 

I was using this email id (deepu.singh@centricconsulting.com) to access Atlassian products. Now, I do not remember password nor I am getting recovery reset link from Atlassian.

This email id (deepu.singh@centricconsulting.com) was deactivated in Aug 2022. Now, it's activated again this year.

Please help on it.

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John Funk
John Funk
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February 18, 2025

Hi Deepu  - Welcome to the Atlassian Community!

If you have a paid account, you can contact Atlassian Support and have them check if the email address is on their Suppression List. 

 

 

 

https://support.atlassian.com/contact/#/

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