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Not able to update technical and billing contact of SEN

Aleksandar Ilijevski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 25, 2023

Hello,

Currently we are consolidating all the free services that we use from Atlassian to be payed and managed by centralized account in the company, which will be managed by DevOps team. We have issue on https://my.atlassian.net portal with one of our accounts(SEN) that we can't update the technical and billing contact to DevOps managers contact, from some developer team that we are moving ownership from. The only message we are seeing is: You can now manage your cloud subscriptions in Atlassian Billing Console. Can someone assist with this?

This is crucial for us in order to start moving to the payed variants of the product and later move to big instance of Data Centar license variants

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 25, 2023

I would recommend contacting Atlassian Support for assistance with this.

Aleksandar Ilijevski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 27, 2023

Hey Jack,

Thank you for your response, do you know the "path" under which I could get to the actual support. I've tried multiple dropdown options and it always points me to community and/or articles. I've also tried looking for some email somewhere, but I can't seem to find any. 

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