Not able to update multiple fields from issue creation via email

[chris cawley]

Looking to have email set fields in ticket creation.

I can update a field, but not multiple ones.

Scotch: Test

Type: Bug

Priority: High

{ "fields": { "Issue Type": { "name": "{{issue.description.match("Type: (.*)")}}" } "Priority": { "name": "{{issue.description.match("Priority: (.*)")}}" } } }

[Bill Sheboy]

Hi @chris cawley -- Welcome to the Atlassian Community!

Where are you trying to use that JSON expression?  Is that for an automation rule? 

If so, please post an image of your entire rule, the action where that JSON is used, and the audit log details showing the rule execution.

Also, there are a few problems with the JSON:

• A comma is missing between the field entries for issue type and priority
• The expression tries to parse values using the match() function, and that could return a list of values.  Is that possible?  If not, perhaps add .first to always get a single item.
• Using the match() function, the regular expression is within quotation marks.  But entire expression is then wrapped within more quotation marks for the field, and so likely will not work.  Instead could remove the outer quotation marks and add the asJsonString function to the end: https://confluence.atlassian.com/automation/jira-smart-values-json-functions-993924865.html

Kind regards,
Bill