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Not able to set a "Start date" in Jira Business Project Timeline

I have been trying to set a start date in the Jira business project timeline but it is not allowing me to set a date, everytime I move around a task/subtask in the timeline it shows the following error:

"We couldn't save the item. Field 'Start date' cannot be set. It is not on the appropriate screen."

I have also created a "Start date" field in "Context fields" in the project setting but still, it is not working. What do I do?

1 answer

0 votes

Hi @Asad Bin Saif ,

welcome to the Atlassian community!

Please verify that Start Date field is on the edit screen of your project/issue type.


Hi @Fabio Racobaldo _Herzum_ 

The start date is there already but still, it is producing the error in the timeline. Attaching a screenshot as a reference
Screenshot 2022-09-20 124947.png

How are you trying to update that field? Could you attach a screenshot of your error?

I am trying to move around the timeline for the tasks and subtasks to set a different start and end date, technically the start date should change accordingly but it is producing the following error. Attaching a screenshot for reference. Screenshot 2022-09-20 175242.png

Please could you verify that Start Date is on edit screen for subtasks?

Yes, it is there as shown in the first screenshot that I shared

Please verify project type if it is team or company managed. If it is company managed please provide the Screen Scheme configuration

It is "team-managed business"

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