Not able to see my project in Jira

ljchen
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November 26, 2024

I anticipated access to the "CAT (Catalina)" project in Jira, as depicted in the screenshot from a team member below.

JIRA CAT.png

However, upon utilizing the provided link, "https://metainfra.atlassian.net/jira/software/c/projects/CAT/boards/160?assignee=unassigned", I encountered a "Project not found" message. Could there be any steps I might have overlooked when setting up my Jira account? Thank you.

Screenshot 2024-11-27 at 1.26.45 PM.png

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 26, 2024

Hello, Good day. Looks like you don't have browse project permission for this project. Request the project admin to go to project settings >> Permissions and check which project role or user group has "Browse project permission". Then you can be added to the role and to the user group to get access. Thanks

ljchen
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November 27, 2024

I filed a ticket to Helpdesk and my issue is resolved.
Thanks

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