Not able to import issues from .csv file to Jira Board

HANAMANT KULKARNI May 6, 2024

I am getting below error while uploading issues from csv to Jira board. pls. help.

Error:

 

2024-05-06 14:55:38,762 ERROR - Issue can't be created due to the error/s [ User '"hanamantkulkarni"' does not exist. ]

1 answer

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Fernando Eugênio da Silva
Community Leader
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May 6, 2024

@HANAMANT KULKARNI ,

For what field you're associating the user? For custom user fields you need to pass the Account ID user.

 

For assignee or reporter user you can use 'email', but it's more safe if you use accound ID as well.

 

See more details about import issues and users from CSV by here: Import data from a CSV file | Atlassian Support

 

Regards,

Fernando

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