Not able to grep related issues by a simple jql with smart value

[Stephan_Mallmann]

Hi,

following situation.
On Ticket creation of a Subtask Ticket (not linked) I will run an automation which is looking for a string part of the summary of the Subtask and search a "Non Subtask" Issue with the same string part in it's summary and link them.

My Automation looks like this:

1.

Trigger: On Issue Creation with the following JQL Filter (Update Schwachstellenmeldung is the subtask issue)
project = "TSM" AND issuetype = "Update Schwachstellenmeldung"

 2.

Look for related Issues Rule with a JQL Search (Schwachstellenmeldung is the non Subtask Issue) (I have to use the Unicode for {,})
issuetype = "Schwachstellenmeldung" AND summary ~ "\u007b\u007btriggerIssue.fields.summary.substringBefore(' Updat')\u007d\u007d"

 3. 

If there is a Issue found link them

So fare so good.

The problem is that the No. 2 doesn't work well. I get the error that it expect a')' but gets an '}}'

Whats the problem here?

Best reagards,

Stephan

[Stephan_Mallmann · Accepted solution]

Fixed with a workaround

[Deleted user]

Hi Stephan,

Could you provide me a screenshot of how you have configured No. 2 (or open a support case if you don't want to make that public)?

Cheers,

Simeon [Automation for Jira]

[Stephan_Mallmann]

No Problem, but there is nothing more than I describe in the text above.

[Deleted user]

Hi Stephan,

Why are you using unicode instead of double brackets? That is causing your issue.

It should be:

issuetype = "Schwachstellenmeldung" AND summary ~ "{{triggerIssue.fields.summary.substringBefore(' Updat')}}"

The unicode means that Automation isn't picking up the smart values and so they're being past on to Jira and Jira's JQL doesn't understand them.

Cheers,

Simeon 

[Stephan_Mallmann]

I have to use the unicode because of a error I get if I doesn't

[Deleted user]

Hi Stephan,

What is the error that you are getting? Could you provide a screenshot?

Cheers,

Simeon

[Stephan_Mallmann]

Error with smart value rendering

[Deleted user]

Hi Stephan,

Thanks for providing the error message. What versions of Jira and Automation for Jira are you running? I'm not able to reproduce this behaviour myself.

Cheers,

Simeon.

[Stephan_Mallmann]

JSD 3.16.0
JC 7.13.0
A4J 5.1.18

[Deleted user]

Hi Stephan,

The issue here is that you're using single quotes. If you replace these with double quotes it will work correctly.

Cheers,
Simeon.

[Stephan_Mallmann]

But that gaves me another error.

[Deleted user]

Hi Stephan,

What error does that give? 

We have an open bug around supporting single quotes, https://codebarrel.atlassian.net/browse/AUT-1471

[Stephan_Mallmann]

Hi,

I know that you are an service employee of codebarrel.
To safe our time I can offer you a screen session to show you the problem.

Best regards,

Stephan

[Deleted user]

Hey Stephan,

If you could open a support ticket that would certainly be easier with that error.

Cheers,

Simeon